A Visionary Orthodontist in the Islands
Nestled in the serene islands of Andaman & Nicobar, Dr. Selvaraj has always believed in staying ahead of the curve. An orthodontist with an international qualification from Georgia, he has built a reputation for quality care, precision, and innovation at his Confidental Multispeciality Centre in Port Blair.
Fifteen years into his practice, his clinic reflects his philosophy, technology-driven yet patient-centered. Equipped with the latest tools, from intraoral scanners to CBCT, he's among the few clinicians in the region to bring AI-powered oral screening to the islands.
In June 2024, Dr. Selvaraj became the first dentist in Port Blair to introduce scanO AIR, the world's first autonomous dental screening robot.
Before scanO
Challenges Before scanO: Managing Time and Patient Experience
Practicing solo in a busy clinic often meant that patients spent long hours waiting for
consultations.
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"When I was busy, patients just had to wait for their turn even those who came only for a quick checkup."
recalls Dr. Selvaraj.
That changed with scanO.
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"Now, the moment they arrive, they get an AI powered scan on scanO AIR. The waiting time has reduced drastically,
and even the patients' attendants can get complimentary scans. It keeps everyone engaged and informed while they wait."
Before scanO, the clinic relied primarily on intraoral cameras and scanners to show patients their dental issues in
detail, connecting visuals to a screen for clear explanation. It was an effective approach that enhanced patient
understanding but required the doctor's time and presence for every discussion.
With scanO, this process has become far more efficient. Patients now receive instant, AI powered scans even before
meeting the dentist, giving them a quick overview of their oral health while they wait. When it is time for
consultation, the doctor builds on that foundation using intraoral cameras and scanners for precise, chairside
evaluation, combining AI driven awareness with professional expertise for a seamless experience.
After scanO
Adopting scanO: Innovation Meets Efficiency
Practicing solo in a busy clinic often meant that patients spent long hours waiting for
consultations.
❝
"When I was busy, patients just had to wait for their turn even those who came only for a quick checkup."
recalls Dr. Selvaraj.
That changed with scanO.
❝
"Now, the moment they arrive, they get an AI powered scan on scanO AIR. The waiting time has reduced drastically,
and even the patients' attendants can get complimentary scans. It keeps everyone engaged and informed while they wait."
Before scanO, the clinic relied primarily on intraoral cameras and scanners to show patients their dental issues in
detail, connecting visuals to a screen for clear explanation. It was an effective approach that enhanced patient
understanding but required the doctor's time and presence for every discussion.
With scanO, this process has become far more efficient. Patients now receive instant, AI powered scans even before
meeting the dentist, giving them a quick overview of their oral health while they wait. When it is time for
consultation, the doctor builds on that foundation using intraoral cameras and scanners for precise, chairside
evaluation, combining AI driven awareness with professional expertise for a seamless experience.
Imapact and Result
Impact on Workflow: Faster Communication, Smarter Consultations
scanO has streamlined the clinic's workflow, making consultations faster and communication easier.
❝
"Earlier, explaining dental issues could take 20 minutes. Now, it takes 15 or less.
Once patients see their AI scans, there’s very little left to explain."
His receptionist independently manages the entire scanning process, allowing the doctor to focus on higher
value clinical work.
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"Even my assistant runs scanO with ease. It’s simple, intuitive, and fits right into our daily flow."
For treatment planning, scanO aligns almost perfectly with his own clinical judgment.
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"It’s 99 percent accurate. I’ve never seen major misses. Patients see their scans, and when they sit in the
chair, they already know how many cavities they have. I just confirm the findings."
Patient Education and Awareness
Patient education has seen a remarkable shift since the introduction of scanO.
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"People, especially the younger generation, are fascinated by AI. When we show them the progression
of a small cavity turning deeper using our Gen AI feature, it motivates them to act sooner."
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"Some of my clients come from countries like Germany. They've seen robots that assist or interview,
but not one that diagnoses. They’re surprised to find such technology here in the Andamans."
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"At first, they couldn’t believe a machine could identify oral issues. But once they saw accurate
findings, their trust grew instantly."
Operational Benefits
scanO has simplified clinic management and scheduling. Automated reminders, easy appointment tracking, and AI-driven screening ensure smoother flow.
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“We have three dentists in total, and scanO keeps things organized. It also sends reminders to patients for their follow-ups, which helps a lot.”
He also sees enormous potential for camps and awareness programs.
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“We did a camp for 30 patients, it was quick and efficient. The only challenge is transporting the top module; it’s delicate. But once set up, it’s a fantastic awareness tool.”
Experience with scanO Support
Dr. Selvaraj describes his onboarding experience as smooth and supportive.
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Onboarding & Installation
“Installation was quick, and the team explained everything clearly. Support has been responsive throughout.”
🤝
Day to Day Use
“Within days, his team adapted to the new system. Even my receptionist manages everything now, without any hassle.”
Results & Impact
Consultation Time Reduced
From 20 minutes to ~15 minutes
AI Accuracy Confidence
99% aligned with doctor’s findings
Use Case
Pre-consult screening, patient education, ortho motivation
Patient Awareness Impact
High engagement, especially among youth
Camps Conducted
1 awareness camp (30 patients, instant diagnostics)
Recommendation Rating
10/10
A Tool That Inspires Both Patients and Practitioners
Dr. Selvaraj emphasizes that scanO isn’t just a machine, it’s an experience.
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“It creates curiosity and excitement. People walk out of the scan talking about it.
They see their oral health in a new light, that’s the first step toward better dental awareness.”
He continues to recommend scanO to colleagues across India and internationally.
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“I keep telling my friends and batchmates, this is something unique, something every clinic should experience.”
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"When patients see their own oral conditions through AI, awareness becomes automatic.
scanO doesn't just show them problems it inspires them to care."
— Dr. Selvaraj
Confidental Multispeciality Centre, Port Blair
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