Redefining Chairside Efficiency — Dr. Mohale’s Story with scanO

Key Results:

•  70–80% increase in case acceptance
  
  
•  15+ minutes saved per patient in OPD
  
  
•  80–90% improvement in patient trust
  
  
•  Dental camp treatment conversion rate doubled

About the Practice

Dr. Dinesh Mohale runs Mohale Multispeciality Dental Clinic in Washim, Maharashtra. With 8 years of clinical experience, he manages a busy solo practice catering to a high-volume OPD. His mission: deliver accessible, high-quality care, even in a time-constrained environment.Despite limited resources in tier-3 cities, he actively leads screening and awareness camps to improve dental health education.

The Challenge

Before adopting scanO, Dr. Mohale struggled with a common yet critical issue: patients didn’t fully understand or trust the diagnosis.

• Most explanations were verbal or based on intraoral images, which patients found hard to interpret.
  
  
• The high patient load meant he had time to address only the chief complaint, often missing broader issues.
  
  
• Case acceptance was low as patients didn’t fully understand the consequences of untreated dental conditions. This was especially true for treatments like fillings, RCTs, scaling, and orthodontics.
  
  
• Manual screening of patients  made camps labor-intensive and inefficient, forcing him to miss OPD hours-yet treatment conversion from camps remained low.

“Convincing patients about the treatment was difficult. They didn’t understand the findings and didn’t fully trust what I was saying.”

The Solution: scanO

Dr. Mohale discovered scanO via Facebook testimonials from peers. Intrigued by its AI-powered, contactless  dental screening tool, he saw an opportunity to modernize his workflow and improve patient communication.

scanO enables faster, wider oral health screening than manual methods, increasing reach per camp. It also builds awareness about oral care and positions the clinic as a tech-forward provider.

By streamlining diagnostics, clinicians can attend to more patients or spend more quality time(focusing on chief complaint) with each one.

Fast Implementation:

• No prior software experience needed
  
  
• Fully operational the next day
  
  
• First dental camp held within 4–5 days
  
  
• Staff independently manages setup and scanning
  
  

“My team manages scanning and setup on their own. It's very easy to use. Additionally, machine’s effortless portability adds to the charm of the whole experience”

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How scanO Made a Difference

 Enhanced Diagnostic Workflow

“Patients understand most of the diagnosis themselves now. I spend less time explaining and more time treating.”

 Better Patient Communication

Dr. Mohale uses scanO’s Marathi and Hindi reports and WhatsApp integration to streamline patient education. Communicating with patients in their preferred language enhances comfort and trust, fostering long-term loyalty.

• Patients review reports at home
  
  
• Share easily with family
  
  
• Often return after second opinions to confirm the diagnosis
  
  
• Even accompanying visitors now get screened in the waiting area, leading to 2–3 additional treatments per 10 patients,previously it was zero.

“Even when I’m not in the clinic, patients stay and wait. That never used to happen.”

Results That Matter

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Improved Dental Camps & Outreach

With scanO, school dental camps became more efficient and effective:

• Contactless scans engage kids better
  
  
• Parents can conveniently review their child’s oral health report at home and make informed treatment decisions.
  
  
• No need for Dr. Mohale to leave his OPD
  
  
• Wife (dental hygienist) and assistant handle camps independently
  
  
• Higher post-camp conversions, building trust that drives patient loyalty, turning them into organic brand ambassadors.
  
  

“This wasn’t possible before. Now even complex cases like pedo RCTs return from school camps.”

The Future:

“scanO is the future. Every clinic will think about adopting it. Dentists who don’t will feel left behind.”

Dr. Dinesh Mohale gives scanO a 10/10 and actively recommends it to other dental professionals.

Ready to transform your practice like Dr. Mohale?

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