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FREQUENTLY ASKED QUESTIONS
Curious? Let’s Clear It Up!
1. What is scanO ecosystem?
The scanO ecosystem is a platform designed to streamline dental diagnostics and patient management through scanO air, a portable robot for imaging, the scanO Patient App for report access, and scanO Engage for dentist practice management.
Learn more about the scanO ecosystem2. Whats is scanO air?
Is an AI-powered contactless dental screening device that analyzes your oral health in just one minute. Using advanced imaging and artificial intelligence, it detects issues like cavities, gum problems, and alignment concerns while instantly generating a digital oral health report accessible via WhatsApp.
3. What is the difference between the scanO Patient App and scanO Engage?
scanO Patient App: is designed for patients to track their oral health, view AI scan reports, get personalized dental insights, and connect with nearby clinics.
scanO Engage: on the other hand, is built for dentists and clinics — it’s a professional dashboard that manages patient scans, treatment plans, ROI analytics, and clinic performance insights powered by AI.
4. How can scanO improve dentist and patient communication?
scanO improves dentist–patient communication by providing visual AI reports that clearly show oral conditions, making it easier for dentists to explain diagnoses and treatment plans. Patients can instantly view their reports on WhatsApp, understand their oral health better, and make informed decisions — leading to higher trust, transparency, and treatment acceptance.
5. How does scanO air work?
scanO Air works through a simple yet advanced process: It uses a high-resolution intraoral camera to capture images of your mouth within seconds. These images are instantly analyzed by AI algorithms trained to detect dental conditions such as cavities, gum issues, and alignment problems. The AI then generates a real-time oral health report, which is automatically sent to your WhatsApp or clinic dashboard (scanO Engage). This touchless, one-minute process helps patients understand their oral health instantly while assisting dentists with faster and more accurate diagnosis.
6. Why do I need scanO air?
You need scanO Air because it helps you detect dental problems early—before they turn painful or expensive. It performs a quick, contactless AI-powered oral scan that identifies issues like cavities, gum disease, and stains within a minute. This makes dental checkups faster, more accurate, and easier to understand. For patients, it builds awareness and confidence; for dentists, it saves time and improves diagnosis accuracy.
7. How long does it take to take a scan?
A scanO Air screening take less than one minute. The AI- powered device captures your oral images, analyzes them instantly and generates a detailed report on your screen or WhatsApp , all within 60 second.
8. When can I get the report if I take a scan?
You receive your AI dental report instantly after taking a scan with scanO Air. Within a few seconds, the device analyzes your oral images and sends the detailed results — showing possible dental issues and risk levels — directly to your phone or WhatsApp, so you can review them immediately after your screening.
9. I don’t want to download the patient app. Can I still get the report?
Yes, absolutely. You don’t need to download the patient app to get your report. After your scan with scanO Air, your AI report is instantly shared via WhatsApp or SMS, allowing you to view, download, and share it directly — no app installation required.
10. Does scanO air have radiation?
No — the scanO Air screening system is radiation-free, meaning it does not use X-rays or any ionizing radiation for scans. It uses high-resolution imaging and AI- analysis instead, making it safer for frequent use and suitable for all patients (including children and pregnant individuals.

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