“What we lack in our profession is the number of patients who know about preventive dental care. It is very less.”
This belief shapes everyday practice at Dr. Niranjana’s clinic at Babar High Street, Pune. The focus here is not on increasing procedures or rushing treatment. It is about changing when and why patients seek care. Helping them understand their oral health before pain begins.
For most patients, dental care begins only when something hurts. Pain becomes the trigger. Pain gets treated. The visit ends.
This reactive loop leaves little room for prevention. Cavities progress quietly. Gum issues remain unnoticed. Patients often assume that if nothing hurts, nothing is wrong.
The result is delayed care, missed early intervention, and a narrow view of dentistry as an emergency service rather than a preventive one.
The change at this clinic did not begin with AI or devices. It began with a realization.
Dentistry needed to be seen as something more resourceful for patients. Not just a place they visit when discomfort forces them in, but a space where they can understand their oral health clearly and early.
There was a belief that patients want to make better decisions. What they lack is visibility. If people could see their condition for themselves, conversations would change naturally.
Traditional consultations relied heavily on verbal explanation. The doctor described. The patient tried to imagine.
Even when advice was clinically sound, patients struggled to fully grasp what was being discussed. Preventive recommendations felt abstract. Future risks felt distant. Decisions were often postponed simply because the problem was not visible yet while.
This is where words alone reached their limit.
scanO entered the clinic as a natural extension of this preventive philosophy.
Once scanO was introduced, patients began receiving a ready report in their hands.
“Since we have got scanO into our clinic, we have seen a better patient response,” Dr. Niranjana shares.
The key change was timing. Patients could visualize everything first-hand, even before consulting the doctor.
The information no longer came only through conversation. It came through images and AI-supported insights that showed the condition clearly.
This shifted the consultation from explanation to discussion.
Patients arrived informed. Questions became more specific. The interaction felt calmer and more collaborative.
The difference was visible in daily practice. When patients could see their oral condition themselves, understanding improved. Engagement increased. Decisions felt less pressured and more informed.
AI did not replace the doctor’s role. It expanded it.
“The AI revolution is adding to the capabilities of what a doctor can do,” Dr. Niranjana explains.
Predictive insights helped patients understand not only what existed today, but what could become a problem in the future.
Prevention became easier to discuss because it was grounded in visibility, not fear.
One moment captured this shift clearly.
The realization was simple. Problems do not need to hurt to matter. When patients can see potential risks early, the idea of preventive care becomes logical rather than optional.
At this clinic, prevention is no longer an abstract concept. scanO highlights what needs attention. The doctor explains context and options. The patient understands and participates in the decision.
Technology supports clarity. Clinical judgment remains central. Together, they create a shared roadmap rather than a one-sided recommendation.
The future of dentistry does not begin with pain. It begins with awareness.
When patients can see, understand, and trust what is happening, preventive care becomes normal. Not forced. Not delayed.
The journey at this Pune clinic shows how moving from symptom-driven dentistry to visibility-led care is reshaping patient behavior.
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