“At the end of the day, I serve my patients. They are my boss.”
This belief defines daily practice at Precision Dental Clinic in Chennai, led by Dr Amrutha Ganesh. From the very beginning, dentistry here has been personal. Not transactional. Not rushed. Every decision begins with a simple question. Is this truly in the patient’s best interest?
That philosophy was shaped early on, during time spent in a corporate dental setup, where patient care and retention were closely linked. For Dr Amrutha, the takeaway was clear. When you give patients genuine care, trust follows naturally.
Being a patient-first clinic is not about polite conversations or good feedback. It is about ownership.
At Precision Dental Clinic, patient care is not delegated. It is lived. Dr Amrutha puts her full attention into every case, and over time, patients began to respond differently. They did not see her as just their dentist. They saw her as their family dentist.
That relationship became the foundation of the practice.
When Dr Amrutha started her clinic, the goal was not just to offer treatments comparable to those in the US or UK. It was to offer the experience patients associate with those systems.
State-of-the-art care, in her view, is not limited to procedures.
It includes:
Technology became relevant only when it supported these goals.
One principle has remained constant since day one.
Treatment should never happen without understanding.
Patients are not expected to simply trust and comply. Each step is explained. Each option is discussed. Patients are encouraged to understand what they are getting into and how they can prevent future progression of disease.
This approach takes time. But it builds confidence. Patients feel involved, not managed.
This is where scanO, an AI-based dental screening system, supports the clinic’s philosophy.
scanO helps patients get a basic visual understanding of their oral condition early in the visit. It does not replace consultation. It prepares the patient for it.
When patients can see what is happening, conversations become clearer. Questions become more relevant. Decisions feel informed rather than overwhelming.
scanO becomes a starting point for education, not the end of diagnosis.
Once visual screening became part of the process, patient engagement deepened.
Patients were more curious.
They asked better questions.
They understood why treatment was being recommended.
Most importantly, they began to think about prevention. Not just how to fix a problem, but how to avoid its progression.
This shift made consultations calmer and more collaborative.
At Precision Dental Clinic, prevention is not delivered as instruction.
scanO helps show the current condition.
The doctor explains the implications.
The patient understands and participates in planning.
This shared responsibility strengthens trust. Patients feel respected because they are informed. They feel safer because they know what is happening.
Dr Amrutha sees growth in terms of depth before breadth.
The vision is to build up to ten branches over the next ten years, while maintaining the same level of sincerity, clarity, and patient-first care across every location.
Technology like scanO plays a supportive role in that vision. It helps standardize understanding without compromising personal connection.
This journey shows that the clinic of the future is not defined by scale alone. It is defined by consistency. When care remains personal and understanding comes first, growth becomes sustainable.
That is how Precision Dental Clinic is shaping its future, one patient at a time.
scanO is an AI ecosystem transforming oral health for patients, dentists, corporates, and insurers worldwide
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