Clinical Challenges Before scanO
- What were your biggest challenges in diagnosing or presenting cases before using scanO?
There was often discomfort, fear, and apprehension among patients in the waiting area about what the findings might be. After introducing scanO, patients now get an overview of their issues, arrive mentally prepared for consultation, and already know what to discuss. They instantly receive a report, which builds trust, familiarity, and greatly enhances doctor-patient communication.
- How did you identify and communicate dental issues previously?
Earlier, everything was done chairside through clinical examination and intra-oral cameras. Patients could only see what we showed during the consultation.
- Were you using any PMS before scanO Engage?
Yes, we’ve used Bestosys for 6 years and continue to use it. We also use scanO Engage and it’s really mind-blowing.
Adoption & Use of scanO
- How did you first hear about scanO?
Through Instagram, I(Clinic head) personally saw it in this clinic.
- What motivated you to start using scanO?
It promotes digital dentistry, improves conversion numbers, boosts efficiency, and makes diagnosis and documentation extremely accurate and quick. It also engages patients, attendees, and even children in the waiting area.
- Which features do you use most often?
Data extraction from scanO Engage Analytics Dashboard. Our tele-calling team uses it to advise treatment and schedule appointments. We also generate monthly reports from it. My manager continuously works on maximizing scanO Engage usage.
- Do you feel confident relying on the AI outputs?
Yes, absolutely. It provides around 99 percent accuracy and highly reliable reports.
- Did the system align with your own clinical judgment?
Yes, of course.
Impact on Clinic workflow
- How has scanO changed the way you diagnose or plan treatments?
Doctor-patient interaction time has reduced. Since patients already know their findings, Doctors spend less time explaining, leading to shorter waiting times for others. Our goal was to reduce patient waiting time, and scanO is doing exactly that.
- Have you seen a reduction in time spent on examination or documentation?
Yes, examination time has reduced significantly, and we now use Bestosys for most of our documentation. scanO has streamlined the process further by reducing manual effort. We also use a few features of scanO Engage, which have simplified documentation to a great extent, especially data extraction from the Analytics Dashboard, which was earlier done manually in Excel. Now, all of that has become redundant.
- Have you seen any change in patient behavior or new case generation since introducing scanO?
Conversion rates have significantly improved. We’ve noticed a “1 + 1 effect” attendees accompanying patients often get scanned too. Sometimes they book consultations the same day, and sometimes our tele-calling team follows up later and converts them. Roughly 2–3 out of 10 scans convert, and about 50% of those proceed with treatment, depending on their oral issues.
- Are treatment decisions now more consistent or faster?
Yes, absolutely. Patients find AI-driven findings reliable and reassuring.
Patient Education & Trust with scanO
How has scanO helped in educating patients?
It’s been excellent especially in camps. It motivates parents, staff, and children by showing
their oral condition visually and encourages dental visits.
Have you noticed any change in case acceptance rates?
Yes, there’s been a clear improvement.
Do patients respond positively to WhatsApp reports?
Yes, about 5 out of 10 patients engage with them, while some may overlook them.
Do patients show more trust when AI-assisted findings are explained?
Absolutely, AI builds instant trust.
Operational Benefits
- How has scanO affected front-desk workflows and scheduling?
It has simplified the process, saving manual effort and improving overall efficiency.
- Has it reduced manual processes or errors?
Yes, by automating reporting and analytics.
- How has it helped in pre-clinical screening for dental camps?
It has made camp workflows faster and more structured.
Measurable Impact
Real numbers showing the transformation
Case Acceptance
Before: 5–6 / 10
After: 7–8 / 10
↑ ~30%
Time per Patient
Before: 20 min
After: 12–15 min
↓ ~40%
Manual Tasks
Before: 100%
After: 30–40%
↓ 60–70%
Patient Trust
Before: -
After: 80%
↑ Strong
Experience with scanO Support & Training
❝
“Smooth, the process was simple and the support team very responsive.”
❝
“Yes. We have a 40 member team, and everyone uses it easily, assistants, even the driver. It’s very user friendly and quick to set up, even for camps.”
scanO Air in Dental Camps
5–7 camps per month across schools, orphanages, corporates, factories, and gurudwaras
10 Minutes Setup
Quick and easy setup with prompt service team response for any issues.
2x Screening Speed
Screen twice as many patients in the same time compared to traditional methods.
20–30% Follow ups
Steady increase in camp attendees returning for treatment.
Patient Fascination
Patients are fascinated and did not know dentistry could be this high tech.
Effortless Reporting
Data extraction and analytics make post camp reporting seamless.
Deep Engagement
“If the report shows four findings and I mention only three, they ask about the fourth.”
Real Impact in the Community
Memorable moments that showcase scanO's transformative power
★★★★★
"scanO is excellent for efficiency. It minimizes documentation hassles and reduces
patient waiting time drastically. It's perfect for clinics conducting regular camps
or wanting to improve operational speed and accuracy."
"It delivers more accurate results, drives engagement, and is a must-have for every
dental clinic as the industry shifts toward digital dentistry."
Recommendation: 9/10
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