Overview
Sunny Dental Clinic, led by the highly experienced Dr. Alias Thomas, is one of the most trusted dental practices in Kerala. With a strong focus on delivering high-quality, predictable care, the clinic adopted scanO in 2024 to enhance early diagnosis, improve patient engagement, and bring advanced preventive dentistry to their daily workflow.
In just a short time, scanO has become an integral part of their practice, boosting patient interest, reducing missed diagnoses, and enabling modern, AI-driven dental screening.
Background: The Journey to AI Adoption
Dr. Alias first saw scanO nearly 2–3 years ago at the World Dental Show (WDS), Mumbai but at that time, he didn’t see the need for AI in diagnosis.
Later, at the Asia Pacific Dental Conference (APDC), he attended a detailed demonstration that changed his perspective.
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“Initially, I didn’t take AI very seriously in dentistry. But once I understood how scanO could help my practice, I contacted Dr. Vidhi immediately.”
His motivations were clear:
- Instant WhatsApp reports motivate patients, even those who delay treatment,to return when ready
- scanO acts like a smart digital display for patients in the reception area
- screening becomes standardised and error-free, even for junior doctors
- Gen Z and younger patients love it and voluntarily request scans
Adoption & Workflow Integration
Smooth onboarding and strong support
Dr. Alias appreciated the training and the quick support from the scanO team.
Who uses scanO the most?
The clinic's PRO and assistant doctors assist patients with the scan and interpretation, ensuring seamless flow.
Where scanO fits in their routine
Currently placed in the waiting area, scanO has become a powerful engagement tool. The clinic now plans to:
- Move it to a dedicated room
- Make AI screening a compulsory first step before consulting the doctor
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He wants to adopt a hospital-style protocol, just as every new patient in a hospital
first undergoes basic vital checks, he wants every patient in his clinic to first
complete a scanO screening before meeting the dentist.
Mass-screening advantage: A standout success
During a Lions Club camp led by his wife, scanO enabled:
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Mass screenings without sterilisation challenges
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Completely contactless, hygienic examinations
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Instant digital reports for every attendee
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Strong appreciation from organisers and media
“scanO works like a traffic camera, what humans can miss, AI does not.”
Patient Reactions
Patients describe scanO as a “wow experience.”
They are surprised at how modern dentistry has become, and children especially love interacting with it.
Younger patients:
- Understand their conditions better
- Share reports with friends or even seek second opinions
- Return for treatment because they have documented issues
Clinical Impact
scanO significantly reduces missed findings especially:
- Hidden caries
- Early-stage lesions
- Plaque and calculus that patients usually ignore
Only minor issue noticed:
Old amalgam fillings sometimes appear as caries
Patients are now more likely to opt for:
- Early caries management
- Preventive dentistry
- Regular scaling (because scanO highlights every trace of plaque)
The instant WhatsApp report ensures:
- Patients take findings seriously
- Even if they don’t commit immediately, they return later
- Preventive treatments reduce cost and preserve tooth longevity
In camps, clinics, and mass screenings, scanO reduces:
- Manual errors
- Need for manual diagnostic tools
- Waiting time
Differentiation: Standing Out in the Market
Sunny Dental Clinic has become a technology-forward practice in Kerala.
“Most clinics don’t have anything like scanO. Even in camps, organisers were instantly impressed.”
scanO helps the clinic:
- Educate patients instantly
- Deliver predictable treatments
- Build trust and transparency
- Demonstrate leadership in digital dentistry
How Dr. Alias Describes scanO to New Team Members
“scanO is the selfie of your mouth.
80% of your dental problems will appear on your mobile instantly.
It’s AI-powered and highly accurate, unlike humans, it won’t miss important findings.”
Feature Requests & Future Vision
Dr. Alias believes in a future where AI is integral to dentistry.
Requested features:
- Smile design with pre-post visualisation
- New patient engagement capabilities
- Deeper integrations to make AI insights even more powerful
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“We always knew AI would come into dentistry. The question was when, and now it’s here.”
Memorable Moments
During the recent dental camp:
- Children repeatedly came back asking to “take pictures”
- They were fascinated by AI-operated dental technology
Conclusion
scanO has helped Sunny Dental Clinic modernise its workflow, enhance patient trust, and adopt a proactive approach to oral health.
It has strengthened diagnosis accuracy, boosted preventive care, and provided a unique experience that sets the clinic apart.
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