Sucess story

Redefining Chairside Efficiency- Dr. Mohale’s Story with scanO

Location
Washim, Maharashtra, India
Practice Type
single clinic
Years of Experience
8 Years
Date of Installation
July 6, 2025
Case Acceptance rate
70-80%
Time save per patient
15+ mins
Patient Trust Improvement
80- 90 %
Case conversion rate
2x

About the Practice

Dr. Dinesh Mohale runs Mohale Multispeciality Dental Clinic in Washim, Maharashtra. With 8 years of clinical experience, he manages a busy solo practice catering to a high-volume OPD.

His mission: deliver accessible, high-quality care, even in a time-constrained environment.

Despite limited resources in tier-3 cities, he actively leads screening and awareness camps to improve dental health education.

The Challenge

Before adopting scanO, Dr. Mohale struggled with a critical issue

Communication Gap

Most explanations were verbal or based on intraoral images, which patients found hard to interpret.

Time Constraints

High patient load meant he had time to address only the chief complaint, often missing broader issues.

Low Case Acceptance

Patients did not fully understand consequences of untreated conditions, especially for fillings, RCTs, scaling, and orthodontics.

Inefficient Camps

Manual screening made camps labor intensive, forcing him to miss OPD hours with low treatment conversion.

"Convincing patients about the treatment was difficult. They didn't understand the findings and didn't fully trust what I was saying."

             Dr. Dinesh Mohale

The Solution: scanO

Dr. Mohale discovered scanO via Facebook testimonials from peers. Intrigued by its AI-powered, contactless  dental screening tool, he saw an opportunity to modernize his workflow and improve patient communication.

scanO enables faster, wider oral health screening than manual methods, increasing reach per camp. It also builds awareness about oral care and positions the clinic as a tech-forward provider.

By streamlining diagnostics, clinicians can attend to more patients or spend more quality time(focusing on chief complaint) with each one.

Fast Implementation

No prior software experience needed
Fully operational the next day
First dental camp held within 4–5 days
Staff independently manages setup and scanning

My team manages scanning and setup on their own. It's very easy to use. Additionally, machine’s effortless portability adds to the charm of the whole experience.

Enhanced Diagnostic Workflow: Before vs After

Metric Before scanO After scanO
Time per Patient ~20 mins ~5 mins
Diagnosis Incomplete diagnosis Full mouth scan with AI findings
Explanation Method Manual explanation AI powered, multilingual visual reports
Patient Clarity Limited patient clarity Patients understand their diagnosis independently

“Patients understand  most of the diagnosis themselves now.  I  spend less time explaining and  more time treating.”

Results That Matter

Measurable impact across every aspect of the practice

Case Acceptance

70–80% increase

Time Saved Per Patient

15+ minutes

Patient Trust in Diagnosis

80–90%

Camp Treatment Acceptance Rate

Doubled (2/10 → 4–5/10)

Better Patient Communication

  • Uses scanO's Marathi and Hindi reports and WhatsApp integration to streamline patient education
  • Patients review reports at home and share easily with family
  • Often return after second opinions to confirm the diagnosis
  • 20-30% of accompanying visitors now get screened, leading to 2-3 additional treatments per 10 patients

“Even when I’m not in the clinic, patients stay and wait. That never used to happen.”

Improved Dental Camps & Outreach

School dental camps became more efficient and effective.

Camp Efficiency

  • Contactless scans engage kids better
  • Parents can review child's oral health report at home
  • No need for Dr. Mohale to leave his OPD
  • Wife (dental hygienist) and assistant handle camps independently
  • Higher post-camp conversions building trust and loyalty

"This wasn't possible before. Now even complex cases like pedo RCTs return from school camps."

  Dr. Dinesh Mohale

The Future

"scanO is the future. Every clinic will think about adopting it. Dentists who do not will feel left behind."

Dr. Mohale's Rating

10/10

Dr. Dinesh Mohale actively recommends scanO to other dental professionals