Sucess story
scanO at Rajnandgaon Dental Wing: 500+ Community Screenings in Just 5 Days
May 11, 2026
Dr. Chesta Sahu practices dentistry in a place most dental technology companies haven't thought about yet , a multi-specialty charitable hospital in Rajnandgaon, Chhattisgarh, where the dental wing handles 600 to 700 patients every single month.
This is not a boutique clinic in a metro city. This is high-volume, high-impact dentistry in the heart of central India, serving patients who range from the barely-aware to the genuinely underserved, many of whom have never had a proper oral health screening in their lives.
Dr. Sahu holds a BDS and a postgraduate diploma in Cosmetology and Aesthetics. She handles everything from routine consultations to surgical cases, supported by dental assistants and a small but efficient team. The dental wing has multiple chairs. Cases come in from across the region.
When scanO arrived here, it didn't just fit into a workflow. It found a purpose far larger than most clinics give it.
Dr. Sahu's path to scanO was straightforward, she heard about it, evaluated it, and saw immediately that the volume and nature of her patient base made it a natural fit.
Her use case was not just routine clinic screening. It was outreach, large-scale, multi-day community screening programs in residential areas, schools, and government localities. The kind of programs where you need to screen hundreds of people in days, not weeks, without a dentist standing over every patient.
Dr. Sahu didn't leave scanO's integration to chance. She assigned one dedicated staff member to the device, their sole job is to operate it, manage it, and ensure every patient who should be scanned gets scanned.
The device sits in the waiting area. Patients interact with it before they ever reach the doctor. By the time a patient sits in the chair, the scan has already been done, the WhatsApp report has been generated, and the doctor has a head start on the consultation.
For a clinic seeing 600–700 patients a month, that head start is not a convenience. It is what makes it possible to run at all.
Dr. Sahu doesn't frame the scanO benefit as time saved in minutes. She frames it as time saved in effort.
When a patient has already seen their findings on screen, the explanation phase of the consultation- which for a busy doctor can consume half the appointment - collapses into confirmation. The patient already knows they have a problem. They've seen it. They've processed it. They're ready to talk treatment.
The consultation doesn't get shorter. It gets better.
This is where the numbers speak clearly.
Before scanO, verbal explanations alone were converting somewhere around 70–80% of treatment recommendations in Dr. Sahu's practice. After scanO, that number held and improved - because the scan does the emotional work of convincing before the doctor has to do the clinical work of explaining.
For a high-volume charitable hospital where cost sensitivity is real and trust must be earned quickly, that conversion rate is remarkable.
Dr. Sahu has observed something that every clinic using scanO recognises once they start paying attention: the WhatsApp report travels.
Patients receive their report, and they don't just look at it. They show it to their families. They bring family members to the clinic. What started as one patient's scan becomes a family conversation about oral health - and often, a family visit.
In a region like Rajnandgaon, where word of mouth is the primary driver of clinical trust, this is how a tool becomes a growth engine.
The most striking part of Dr. Sahu's experience is not what happens in the clinic. It is what happens in the field.
Her charitable hospital runs extensive outreach programs - residential areas, schools, government localities. These are not day trips. These are multi-day screening drives with hundreds of people passing through.
In a 5-day outreach program, Dr. Sahu and her assistant screened 500 to 600 people using scanO - without requiring a dentist at every station, without the usual bottleneck of clinical examination as the first step, and with every screened patient receiving an instant digital report.
This is a practitioner who is not just using scanO - she is thinking about how to make it a population-health tool.
Among hundreds of patients, one stands out.
A patient came in who needed an implant - a fact that was clinically clear. But every time it was explained verbally, the patient resisted. Couldn't visualise it. Couldn't connect with the recommendation. Kept deflecting.
Then came the scan.
The patient saw the finding on screen. The gap was visible. The condition was annotated. The AI had already said - this needs attention. And when the doctor pointed to what the machine had flagged, the resistance evaporated.
That is the power of seeing over being told. And it is what happens every day in Dr. Sahu's clinic.
When asked what the clinic would miss most if scanO disappeared, Dr. Sahu's answer was immediate and precise:
But beyond the patient experience, she would miss the head start. The 50% of the consultation that is already done before the doctor walks in. The patient who sits down already understanding what the problem is, already emotionally prepared for the conversation about what comes next.
Dr. Sahu is not a passive user. After years of high-volume practice in a charitable hospital setting, she knows exactly what her patients need - and she recognises immediately when a tool has the potential to go further.
Two features stood out to her as genuinely practice-changing:
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