Sucess story

How a Dentist in Latur is using AI to Spark Curiosity and Trust in Her Patients

September 30, 2025
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Location
Latur
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Practice Type
Multi Chair Clinic
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Years of Experience
20
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Date of Installation
April 20, 2025
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Case Acceptance rate
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Time save per patient
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Patient Trust Improvement
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Case conversion rate

In the heart of Latur, Maharashtra, Dr. Shilpa Laturiya has been running her dental clinic for over two decades.

With twenty years of experience and a deep-rooted commitment to patient care, she has watched dental technology evolve - but rarely has something intrigued her patients quite like scanO.

While she didn’t face challenges with diagnosis before, scanO has added a new dimension to her clinic.

“The onboarding was smooth,” she notes. “My clinical team adapted very quickly.”.

“It’s a novel technology,” she says, “and the moment people in the waiting area see it, they want to try it out themselves.”

This organic interest has turned waiting time into an opportunity for proactive screening.

“As dentists, we should adopt new technologies,”

Dr Shilpa Laturiya

A smooth integration

That belief led her to integrate scanO into her clinic about six months ago, and her team has since taken the reins, guiding patients through the AI-powered screening process with ease.

The onboarding was smooth,” she notes. “My clinical team adapted very quickly.”

Patients, more involved than ever

One of the biggest shifts she's observed is in patient education. "Now, patients get their screening reports directly on their phones."

It's a small but powerful change - giving patients more clarity and a sense of involvement in their own treatment journey. And when those reports align with her clinical findings, "patients tend to be more accepting." That added layer of validation builds trust - something every dentist values deeply.

"He now looks forward to visiting me."

On a young child, previously fearful of dental visits, who became excited by the scanO experience.

While she continues to use her existing systems for clinic management and scheduling, scanO has carved out its own unique space in her workflow-a supplement to traditional methods that adds value in subtle but meaningful ways. And though she modestly says it’s still too early to measure direct impact, she encourages fellow dentists to explore it. “If you have the resources, definitely invest in it.

It’s an AI-based technology we should adopt.”

In Dr. Laturiya’s clinic, scanO isn’t just a tool, it’s a conversation starter, a trust builder, and in some cases, a reason for a child to smile wider. And that’s the kind of change that lasts.