At the Department of Pediatric Dentistry, Manav Rachna Dental College, Faridabad, managing high patient volumes especially across OPD and outreach programs, posed challenges in efficiency, patient engagement, and resource optimization.
To streamline workflows and enhance patient experience, the institution integrated scanO AI-powered screening into its clinical ecosystem.
The Challenge
The team faced several operational bottlenecks:
Lengthy OPD workflows, particularly for high patient inflow
Manual documentation slowing down diagnosis and treatment initiation
Logistical and sterilisation constraints during outreach camps
Limited patient awareness and engagement, especially in pediatric cases
Risk of missing early findings in busy clinical settings
The Solution
scanO was deployed at the central OPD ( Dept of Oral Medicine, Diagnosis, and Radiology), creating a structured and efficient intake system:
Every patient entering the OPD is screened upfront using scanO, enabling a standardized and efficient intake process
Patients are digitally assessed before being directed to respective departments
A uniform screening protocol is established across all cases
The solution is widely utilized by:
Public Health Dentistry – for large-scale camp screenings
Pediatric Dentistry – for school-based programs
Impact Delivered
1. 70–80% Reduction in OPD Time
- Combined waiting and diagnosis time reduced significantly
- Faster patient flow enables quicker transition to treatment
2. Scalable & Efficient Camp Screenings
- Eliminates reliance on sterilized instruments and disposables
- Simplifies logistics in low-resource and high-volume settings
- Enables smoother execution of outreach programs
3. Stronger Patient Awareness & Engagement
- Visual reports help patients see and understand their condition
- Patients become more curious, involved, and proactive
- Acts as an “eye-opener” for previously unaware individuals
4. Increased Patient Conversion
- Improved awareness leads to higher treatment intent
- Overall increase in patient footfall and acceptance
5. Reduced Chances of Missed Findings
- Supports clinicians in more comprehensive initial assessments
- Minimizes oversight in high-volume scenarios
Academic & Research Enablement
scanO has also strengthened the institution’s research capabilities:
- Ongoing comparative study between:
- AI-based findings
- Clinical diagnosis by dentists
Currently in data collection phase
Clinical Perspective
“scanO is more of a patient education and motivation tool. It takes patients from complete unawareness to actually visualizing their oral condition and that changes their approach to treatment.”
Operational Insights
Centralized deployment ensures seamless adoption across departments
Faculty and students collaboratively use the system during OPD
Digital reports enhance doctor-patient communication
Challenges & Opportunities
Connectivity limitations during remote camps (mitigated via offline mode)
Upper arch imaging challenges in certain cases
Opportunity to further enhance diagnostic depth and classification accuracy
Conclusion
The integration of scanO at Manav Rachna Dental College has led to:
- Faster and more efficient OPD workflows
- Scalable and resource-light outreach programs
- Significantly improved patient awareness and engagement
- Strong alignment between clinical care and academic research
By shifting the focus toward early detection and preventive care, scanO is helping redefine how dental care is delivered especially in pediatric populations.
.png)
.png)
.png)
.png)
.png)
