Sucess story
Transforming Preventive Dentistry in Rural Andhra Pradesh with scanO
December 1, 2025
Singuru Dental Care, located in the semi-urban, under-developed region of Srikakulam, Andhra Pradesh, has been serving patients for more than 15 years under the leadership of Dr. Singuru Chaitanya.
With a strong focus on quality care, patient education, and community health, Dr. Chaitanya has always believed in integrating modern technology with traditional dentistry.
In early 2024, he introduced scanO air into his practice with the goal of improving early diagnosis, educating patients with visual clarity, and expanding preventive awareness in nearby rural communities.
This case study highlights how scanO has transformed his practice, clinically, operationally, and in patient engagement.
Dr. Chaitanya first discovered scanO through a social media campaign. What caught his attention was its ability to instantly capture intraoral images, analyse them through AI, and share a detailed report directly with patients on WhatsApp.
“The idea that a device could scan, analyse, and send a report instantly, that concept itself motivated me.”
Goal to use scanO
Onboarding was smooth. The wider scanO engage ecosystem remains partly unexplored - a function of the region's digital maturity and limited staff bandwidth. But inside the four walls of the clinic, the workflow has settled into something unmistakably routine.
scanO sits proudly in his waiting area, where:
Although manpower challenges prevent regular camps, he strongly believes scanO is the ideal tool for school and public camps:
One Belgium-based relative scanned at his clinic and couldn’t believe such tech was “Made in India”- a moment of pride for Dr. Chaitanya.
“I tell patients, I can lie, but the machine won’t. That builds trust instantly.”
During emergencies (pain, swelling, abscess), the team sometimes goes straight to the chair. But for most routine visits, scanO is part of the workflow.
A memorable moment for Dr. Chaitanya was during a play school camp:
“Parents came with their child’s scanO report in hand. The conversion from that camp was excellent.”
scanO’s sensitivity sometimes reveals findings the clinic team misses on the first check:
In a region with mostly basic practices:
scanO has helped shift the clinic’s approach from purely treatment-driven care to visual, preventive education.
Patients are more aware, more curious, and more willing to discuss oral conditions after seeing the AI-highlighted findings.
“Patients from Iran and Belgium told me they have never seen anything like this in their countries.”
His wish list for future enhancements includes:
“Patients from Iran and Belgium told me they have never seen anything like this in their countries.”
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