Sucess story
scanO at Dr. Hemanth Pamidi’s Clinics: 60–70% Higher Treatment Conversion
May 14, 2026
Dr. Hemanth Pamidi is an endodontist, practising across four branches in Hyderabad-rao nagar, Banjarahills, Sainikpuri, Dammaiguda. With a team of 6 doctors and 18 staff members, his practice sees 300 to 400 patients every month. Beyond clinical work, Dr. Pamidi runs one of the most active community dental outreach programs in the city, conducting 15 to 20 dental camps every single month.
He has been using scanO for close to four years.
Dr. Pamidi's challenge was not about the clinic. It was about the camps.
Every month, he organises 15 to 20 community dental camps, almost always on Sundays, the only day working professionals and families are available. Running these camps meant one thing: convincing his doctors to give up their day off.
Beyond the logistical headache, there was a deeper clinical communication problem. Patients arriving at camps or clinics with no prior awareness of their oral health were difficult to engage. Explaining invisible problems, early-stage calculus, hidden malalignment, soft tissue changes, to a patient who felt no pain and saw no problem was an uphill conversation every single time.
Direct consultation worked, but it was slow, and the explanation burden fell entirely on the doctor. Some patients understood. Many didn't. And those who didn't often didn't convert to treatment.
Dr. Pamidi had seen scanO at a colleague's clinic before a sales conversation even began. He evaluated it, saw it in action, and made a decision that most dentists take months to make.
His primary reason was not the clinic. It was the camps.
scanO's AI-powered oral screening device, which operates without a dentist present, meant that camps could now run with a single operator managing the machine, screening patients autonomously, and generating instant WhatsApp reports. The Sunday problem was solved.
In the clinic: Dr. Pamidi keeps the scanO air device in the waiting area of his primary branch. Patients, including walk-ins who are shy about direct consultation or hesitant to spend on a paid appointment, can self-screen on the device. If the report flags anything of concern, they book a consultation. The device functions as a silent, always-available first touchpoint that converts curiosity into clinical engagement.
In the camps: scanO has fundamentally changed the economics and logistics of community outreach. Camps now run without requiring a dentist on-site for screening. The device screens, generates reports, and sends them directly to patients' WhatsApp, allowing the team to process high volumes efficiently while the doctor focuses only on those who require clinical follow-up or spot treatment.
"We just keep scanO in the camp and we can diagnose and close it off."
Dr. Pamidi also offers on-the-spot treatment at camps, portable dental care including cleaning and basic procedures and the scanO scan directly drives same-day conversion.
When a patient arrives having already received their scanO report on WhatsApp, the consultation dynamic changes completely. The doctor no longer needs to spend time describing what they cannot see. The report has already done that work.
This is the number that defines Dr. Pamidi's scanO experience. Before, patients who had no visual evidence of their oral condition could easily defer treatment, no pain, no urgency. After a scan, patients see their own mouth, their own calculus, their own misalignment, in a report sitting on their phone.
Treatment categories that have seen direct conversion increases include scaling, fillings, and orthodontic alignment.
At one community camp, a 20–21 year old patient came in with visible malalignment- something they had been ignoring for years. The scanO scan revealed not just the malalignment but significant calculus buildup on the lingual surface that the patient had never seen or been told about.
Two treatments, one scan, one camp visit.
When asked what his patients and staff would miss most if scanO disappeared from his practice tomorrow, Dr. Pamidi's answer was immediate:
"The instant WhatsApp reports. The patient will not have any means to understand what problem they have. That scan report - it is the main weapon. We show the patient what the scan is showing and what we also want to show them. We correlate both. The patient understands much better."
Dr. Pamidi notes that the machine's sensitivity to early-stage conditions- minor plaque, early calculus, mild malalignment, has expanded the conversation around prevention in ways that clinical examination alone rarely achieves. Patients who came in for one thing leave knowing about three others.
"Most people don't know what problem they have because they don't go for consultations. At least because of this new advancement in dentistry, more people are getting screened, more people are understanding they have issues, and more are coming to get treatment done. The preventive care treatments - scalings, fillings, aligners - all have increased."
Dr. Pamidi operates four branches in a competitive dental market in Hyderabad. When asked whether nearby clinics use comparable AI diagnostic tools, his answer was clear:
"I don't think any of the clinics nearby have any AI tools. This is an advanced version where the bot is directly standing in front of you and diagnosing your oral cavity."
In his geography, scanO is not a differentiator - it is a category of one.
Dr. Pamidi's requests for the product team reflect the mind of a practitioner who has deeply integrated scanO into his workflow and is now optimising around it. His top asks:
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